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Shipping Policy

Effective Date: November 12, 2024

Thank you for visiting thesculptly.store (“we,” “our,” or “us”). We are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy outlines the details of our shipping processes and delivery timelines.

1. Order Processing Time

All orders are processed within 24 hours of being placed. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Timeframes

Shipping times vary based on the delivery location:

  • United States, United Kingdom, Canada, and Australia: Estimated delivery within 7 to 12 business days after processing.
  • Rest of the World: Estimated delivery within 10 to 18 business days after processing.

Please note that these are estimated delivery times and may be subject to change due to factors beyond our control, such as customs delays or unforeseen logistical issues.

3. Shipping Confirmation and Tracking

Once your order is processed and shipped, you will receive a confirmation email with tracking information. This will allow you to monitor your shipment's progress.

4. Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method selected, and the weight/size of your order.

5. Customs, Duties, and Taxes

For international orders, you may be responsible for additional customs fees, duties, or taxes imposed by the destination country. These charges are not included in our shipping fee and must be paid by the customer.

6. Delays and Exceptions

While we strive to meet the delivery timeframes mentioned above, there may be delays due to:

  • Natural disasters, extreme weather conditions, or unforeseen events
  • Customs processing for international shipments
  • High order volumes during peak seasons

If there is a significant delay in your shipment, we will notify you via email.

7. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact our support team as soon as possible for assistance. We will work with the shipping carrier to resolve the issue and provide a suitable solution.

8. Contact Us

If you have any questions about your shipment or need further assistance, please contact our customer support:

Beckl LTD
3 Frederick Street
London, WC1X 0ND
United Kingdom
Email: contact@thesculptly.store
Phone: +44 161 818 6230